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Returns & Exchanges

What is your return/exchange policy?

If yalnewyork.com receives your returned merchandise within 7 days of the date you received your order, yalnewyork.com will be happy to offer a full refund for the original purchase price. Returns will only be accepted for merchandise that has not been worn, altered or washed. Please include original order ID with return. Your return will be processed within 3–5 business days upon receipt of the items to our warehouse. The refund will be applied to the original credit card used to make the purchase. Please be aware that some banks will often take up to 2 billing periods before refunds will appear on your credit card statement. Customer is responsible for return shipping.

How can I make a return or an exchange?

Send a letter stating if you want to exchange or return your product including with the merchandise, original receipt:
Yal New York
Attn: Returns 255 West 36th St
2nd Floor
New York, NY 10018