Black Knit Turtleneck with Silver Bow

Shipping

We offer free shipping within the U.S. on all orders.

U.S. Orders:

• Orders are processed in 1–2 business days

• Delivered via UPS or USPS in 3–5 business days

• Tracking info is sent by email once your order ships

International Orders:

• Shipping is free on orders over $100

• Orders under $100 will include a $20 shipping fee

• Delivery takes 2–21 business days depending on location

• Most orders ship the next business day

• You may be responsible for any import taxes or documents required by your country

Returns & Exchanges

We accept returns on unworn, unwashed items with original tags and packaging.

Return window:

• Full refund if we receive your return within 7 days of delivery

• Store credit if received between 8–14 days

• No returns accepted after 14 days

Return instructions:

• Include your order ID, packing slip, and return form

• Processing takes 7–10 business days after we receive the item

• Refunds go to the original payment method (timing depends on your bank)

• Shipping charges are non-refundable

• Customers are responsible for return shipping costs

Exchanges:

To exchange an item, include a note with your return stating what you’d like to exchange for and send it to:

YAL New York

Attn: Returns

255 West 36th St, 2nd Floor

New York, NY 10018